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Policies

Shipping & returns

How your order reaches you, and what happens if something is wrong.

Last updated 25 August 2026

Dispatch and delivery

Orders are usually dispatched within two working days. Delivery time then depends on your location; the estimate for your pincode is shown at checkout.

We deliver across India through our logistics partners. As soon as your order leaves us, you will receive a tracking link by SMS and email.

Shipping charges

Shipping is calculated at checkout based on your pincode and the order. Orders above the free-shipping threshold shown in your cart ship free. Where cash on delivery is available, a handling fee applies and is displayed before you confirm.

Returns on a food product

Because our confections are perishable food, we cannot accept returns or exchanges for reasons of taste or change of mind — this is a matter of hygiene and food safety, and we hope you understand.

We will, of course, make it right if the fault is ours.

Damaged, spoiled, or wrong items

If your order arrives damaged, spoiled, or is not what you ordered, contact us within 48 hours of delivery through our contact page, with your order number and a photograph. We will arrange a replacement or a refund. Please keep the packaging until the matter is resolved.